KYC Policy

Oct 16, 2025

KYC Policy
KYC Policy

QTRDX — KYC (Know Your Customer) Policy

QTRDX operates under regulatory and industry standards requiring every user to be properly identified and verified before accessing trading services. This KYC Policy outlines how we collect, verify, and manage customer information to protect the platform, our users, and the wider financial system.

1. Who Is Considered a Customer

For the purpose of this policy, a “customer” includes:

  • Any individual or entity that opens or maintains an account with QTRDX

  • The beneficial owner of an account or structure

  • Any party involved in transactions that may carry financial, compliance, reputational, or operational risk (e.g., high-value transfers, third-party funding, or cross-border payments)

  • Parties acting through licensed intermediaries where permitted by applicable law

2. Core Components of QTRDX KYC

Our KYC framework includes the following key areas:

  1. Customer identification and verification

  2. Ongoing account monitoring

  3. Risk-based assessment and segmentation

  4. Internal controls and compliance oversight

  5. Record retention and auditability

  6. Staff training and awareness programs

  7. Periodic review and enhancement of KYC controls

  8. Clear responsibility and accountability across compliance roles

Users are required to provide all necessary KYC documents within four (4) business days of account activation. QTRDX may restrict, suspend, or close accounts where KYC is incomplete.

3. How QTRDX Implements KYC

QTRDX maintains a structured KYC system designed to ensure:

  • Strong oversight from senior management

  • Clear operational procedures for identity verification

  • Segregation of duties between onboarding, monitoring, and approval teams

  • Dedicated compliance reviews and audits

  • Regular updates to reflect evolving laws and best practices

Responsibility for enforcing KYC procedures is clearly assigned to designated compliance officers, who ensure consistent application across all QTRDX departments.

4. Risk-Based Due Diligence

The level of due diligence required depends on the risk associated with the customer profile, which may include:

  • Geography

  • Transaction patterns

  • Funding methods

  • Business type

  • Regulatory exposure

QTRDX performs:

  • Standard Due Diligence (SDD) for typical users

  • Enhanced Due Diligence (EDD) for higher-risk customers or transactions

Our compliance and audit teams independently review KYC effectiveness and confirm adherence to all legal and regulatory requirements.

5. Record Keeping & Monitoring

All KYC documents, verification data, and monitoring records are securely stored in line with regulatory obligations. Internal compliance reviews and audit checks ensure every branch or operational unit follows the same procedures consistently.

Any lapses identified are documented and addressed promptly.

6. Additional Information

For specific details on required documents, verification steps, or jurisdiction-based compliance rules, please contact us.

FAQ
FAQ

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Get Your Questions Answered

Clear answers to help you get started safely and easily with QTRDX.

Clear answers to help you get started safely and easily with QTRDX.

How long do Withdrawals take?

How long do Withdrawals take?

How long do Withdrawals take?

How long do Withdrawals take?

What Leverages can I get?

What Leverages can I get?

What Leverages can I get?

What Leverages can I get?

Which assests can i trade?

Which assests can i trade?

Which assests can i trade?

Which assests can i trade?

Do I need an account manager?

Do I need an account manager?

Do I need an account manager?

Do I need an account manager?

What deposit methods are available?

What deposit methods are available?

What deposit methods are available?

What deposit methods are available?

Are my personal details secure?

Are my personal details secure?

Are my personal details secure?

Are my personal details secure?

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INFORMATION AND HIGH-RISK WARNING:

Trading carries a high level of risk and may not be suitable for all investors. Leverage increases risk and potential losses. Before trading, carefully consider your investment objectives, experience level, and risk tolerance.

IMPORTANT:

QTRDX partners with NDAX as a regulated payment provider. NDAX is fully licensed in Canada, holding FINTRAC MSB No. M18632135 and Revenue Québec License 11885, and is authorized as an Investment Dealer and ATS under CIRO.

LEGAL DISCLAIMER:

Trading involves significant risks and may not be appropriate for all investors. Substantial losses are possible, and investors should carefully consider potential consequences. Assess your earning potential against the risks involved and trade responsibly.

INFORMATION AND HIGH-RISK WARNING:

Trading carries a high level of risk and may not be suitable for all investors. Leverage increases risk and potential losses. Before trading, carefully consider your investment objectives, experience level, and risk tolerance.

IMPORTANT:

QTRDX partners with NDAX as a regulated payment provider. NDAX is fully licensed in Canada, holding FINTRAC MSB No. M18632135 and Revenue Québec License 11885, and is authorized as an Investment Dealer and ATS under CIRO.

LEGAL DISCLAIMER:

Trading involves significant risks and may not be appropriate for all investors. Substantial losses are possible, and investors should carefully consider potential consequences. Assess your earning potential against the risks involved and trade responsibly.

INFORMATION AND HIGH-RISK WARNING:

Trading carries a high level of risk and may not be suitable for all investors. Leverage increases risk and potential losses. Before trading, carefully consider your investment objectives, experience level, and risk tolerance.

IMPORTANT:

QTRDX partners with NDAX as a regulated payment provider. NDAX is fully licensed in Canada, holding FINTRAC MSB No. M18632135 and Revenue Québec License 11885, and is authorized as an Investment Dealer and ATS under CIRO.

LEGAL DISCLAIMER:

Trading involves significant risks and may not be appropriate for all investors. Substantial losses are possible, and investors should carefully consider potential consequences. Assess your earning potential against the risks involved and trade responsibly.

INFORMATION AND HIGH-RISK WARNING:

Trading carries a high level of risk and may not be suitable for all investors. Leverage increases risk and potential losses. Before trading, carefully consider your investment objectives, experience level, and risk tolerance.

IMPORTANT:

QTRDX partners with NDAX as a regulated payment provider. NDAX is fully licensed in Canada, holding FINTRAC MSB No. M18632135 and Revenue Québec License 11885, and is authorized as an Investment Dealer and ATS under CIRO.

LEGAL DISCLAIMER:

Trading involves significant risks and may not be appropriate for all investors. Substantial losses are possible, and investors should carefully consider potential consequences. Assess your earning potential against the risks involved and trade responsibly.